Welcome to the Support Center

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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Featured Knowledge Base Articles

  • Festival Enrollment

    • How to sign up for the contest?
      The sign up request is free and it must be forwarded, together with the link of the booktrailer in competition, during the period between January ...